Trust but Verify

Trust but Verify

When I am buying things online there are always the issues of “can I trust these people, will I actually get my items once I have handed over the money and will they be what I actually ordered?”

We ask our customers to post Google reviews and, well, people being people and busy (or in my case lazy) they sometimes don’t get around to that … 

However, we do also sell on Trademe and there it’s an expectation that you will post feedback. Because we lack imagination we are “thegadgetguys” with a store on Trademe, we also trade there as Rammounts and TBDCO.  We have over 7,000 positive reviews, 18 neutral and 6 negative.  As for the negatives we hunted those people down and they are “no longer an issue”.  Actually most of those negatives and neutrals were around shipping, which is something that we have to take responsibility for but cannot control. 

So here are a few recent reviews that paint us in a completely unbiased glowing light:

Rfttm 29/11/2022

Thank you guys for the fantastic service and the mount is just awesome, I took the long way getting the best result for what I needed to achieve and you guys made it happen. Great communication, fantastic service, awesome guys to deal with. Highest regards and a pleasure to trade with. AAA+++++ Regards R

Moosemoore 25/11/2022

Very quick response and delivery. The Gadget guys know their gear

Infra 10/11/2022

Had a slight issue with stock, but the guys were super helpful in providing an alternative which still worked for me. The Gadget Guys were great to deal with.

Thanks heaps :) 

Dandj5 26/10/2022

Fantastic holder. Better than anything I've had before. Cheers guys for the super easy trade and super fast delivery

Ajs64 20/06/2022

I have traded with these guys before and once again have received top service. Quick, helpful and onto it. Mirror setup arrived by post today, very happy with purchase, thank you. 

Jimdafarma 10/03/2022

fantastic and easy to deal with. I ordered wrongthi f they exchanged and even refunded me the difference fantastic definitely use and saved As favorite 

mrtrumpet 01/01/2022

Dispatched the next working day with full traceability emailed. Perfect !! Shame the Couriers can’t perform as well. Beyond the traders control. As always, a great trade from this trader.

Chayse1 16/12/2021

Excellent super fast dispatch and communication. The Garmin RAM far exceeded my expectations, absolutely awesome, I'm very pleased with it, thank you guys. Great traders AAA+++ 

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